Lethra for funeral homes
Pre-need planning under your own name
Give local families a considered pre-need experience under your own name. They explore and record their wishes at their own pace, while shared enquiries give your team context for a more personal follow-up.
Pre-need
A world-class pre-need experience,under your name.
Families judge your home by every interaction, online included. Lethra gives them a beautiful, unhurried way to plan ahead, and gives you the leads and lasting relationships that follow.
Meet families where they are
Put your planner in front of local families with tasteful ads, your website and your content. The first impression feels like your home, not an ad.
Example: pre-need sold a year
$384,000
in future funerals secured for your home
An illustration with your own numbers, not a promise.
How it works
- 01
Reach local families
Ads and your website invite people to plan ahead with you.
- 02
A guided planning conversation
Families share their wishes with a calm assistant, in their own time.
- 03
Follow up with context
Shared planning enquiries give your team the available wishes, contact details and preferences for follow-up.
What you get
- A planning page in your funeral home's style
- Wishes saved in a personal plan families can return to
- Leads with the source they came from
- Follow-up reminders for your team
Questions
Common questions
The planning experience linked to your funeral home carries your name and visual identity. The person’s account overview remains neutral because they may have arrangements or plans with more than one funeral home. Your linked plan does not give you access to their unrelated records.
They can discuss their wishes in a guided conversation and return to the saved plan to develop them. The plan also has areas for people, the linked funeral home and funding-related wishes. Recording a preference is not the same as confirming a purchased service.
No. First Call handles an enquiry separately, and a planning record is created only when someone explicitly chooses to plan ahead. This keeps a simple question or urgent enquiry from being treated as a pre-need commitment.
Yes. A personal account lets them reopen their saved plan and continue the conversation. They do not need to settle every detail in one visit. A plan can develop as their wishes change.
When the person shares their enquiry or planning information with your funeral home, Leads gives staff the available contact details and context. Use those details to continue the conversation rather than asking them to start again. Marketing email still requires subscription consent.
Saving wishes is not an insurance application, a payment or a binding service order. Funding-related information helps prepare a conversation with your team. Any commercial agreement or insurance arrangement needs its own process and confirmation.
Pricing
The software is free. You only pay for the intelligence.
Every feature is included for selected funeral homes. Access is by application; you pay for AI and provider usage, such as calls and messages, at cost. Your ad budget stays separate and goes straight to the ad platforms.